Legal
Last updated: 24 April 2026
Contents
OSHCTOPIA is a trading name of That Steady Place Pty Ltd (ABN 44 697 226 574), an Australian company. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to it. By using our website or purchasing our products, you agree to the practices described in this policy.
We collect personal information that is reasonably necessary to provide our services. This may include: · Name and email address — when you sign up to our mailing list, submit a contact form, or complete a purchase. · Payment information — processed securely by Stripe. We do not store your card number, CVV, or full payment details at any time. Stripe's privacy policy applies to payment data. · Purchase history — order details, product access records, and download activity associated with your account. · Usage data — anonymised analytics data (page views, session duration, referral source) collected via our analytics provider. This data cannot identify you personally. · Communications — messages you send us via the contact form or by email.
We use your personal information only for the purposes for which it was collected: · To process and fulfil your purchase, including delivering your download link. · To respond to your enquiries and provide customer support. · To send you updates, new resources, and educational content — but only if you have opted in. You can unsubscribe at any time. · To improve our website and products using aggregated, anonymised analytics data. · To comply with our legal obligations. We do not use your information for automated decision-making or profiling.
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including: · Stripe — for secure payment processing. · Our email service provider — for transactional emails (purchase confirmations, download links) and, if you have opted in, marketing communications. · Our analytics provider — for anonymised website usage data. These providers are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information if required to do so by law or in response to a valid legal request.
Your personal information is stored on secure servers. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Under the Australian Privacy Act, you have the right to: · Access the personal information we hold about you. · Request correction of inaccurate, incomplete, or out-of-date information. · Request deletion of your personal information, subject to our legal obligations. · Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly. · Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached your privacy. To exercise any of these rights, please contact us at [email protected].
Our website may contain links to third-party websites, including ACECQA and other educational resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us: Email: [email protected] Website: https://oshctopia.com Response time: Within 1–2 business days (Monday–Friday, AEST)
© 2026 OSHCTOPIA · oshctopia.com
That Steady Place Pty Ltd · ABN 44 697 226 574